Privacy Policy

Effective Date: May 30, 2026

At Bunkd ("we," "our," or "us"), we operate on a principle of "Data Minimalism." We only collect what is strictly necessary to help you match with the perfect flatmate or find a spare room.

1. Information We Collect

To power our matching engine, we collect the following categories of data:

A. Information You Provide

• Account Data: When you sign up via Google or Phone, we collect your name, email address, profile photo, and verified phone number.
• Profile Information: Age, gender, role (Host/Hunter), budget, rent, lifestyle tags (e.g., smoking, diet, sleep schedule), and bio.
• User Content: Photos of yourself or your room/apartment that you upload to our secure cloud storage.

B. Information Collected Automatically

• Geolocation Data: We collect your latitude and longitude to calculate the distance between you and potential matches. This is stored securely as a Geohash.
• Swipe Data: Information about your interactions, including Right Swipes (Likes), Left Swipes (Passes), Matches, and Chat history.

2. How We Use Your Information

• The Matching Engine: To calculate "Vibe Match" compatibility scores and display relevant profiles within your search radius.
• Secure Communication: To facilitate encrypted, in-app messaging between mutual matches without revealing your personal phone number.
• Trust & Safety: To verify accounts via SMS OTP and ban fraudulent or abusive users.

3. Data Retention & The "Clean Sweep" Deletion

We respect your right to control your digital footprint. Unlike other platforms that "soft delete" data, we enforce a strict "Clean Sweep" Deletion Policy.

When you delete your account via the Settings Dashboard:

• Your user profile is immediately and permanently wiped from our Firestore database.
• Your photos are physically deleted from our Firebase Storage buckets.
• All your swipes, matches, and chat records are purged. You instantly disappear from the app.

4. Security Measures

• Encryption: All data is transmitted via HTTPS/SSL and encrypted at rest within Google Cloud infrastructure.
• Access Control: Strict database rules ensure that no user can read or write data belonging to another user, except for mutually matched public profiles.

5. Advertising, Personalization & Third-Party Partners

Bunkd is free for all core features. To keep it that way, we display advertising on free-tier accounts and may share qualified, aggregated lead data with vetted B2B partners (movers, furniture rental, internet providers, etc.) when you have given consent.

5.1 Google AdSense & Programmatic Advertising

We use Google AdSense to serve advertising in the free-tier swipe feed. Google is a third-party vendor that uses cookies (and similar identifiers) to serve ads based on a user's prior visits to Bunkd and other websites on the internet.

• Google's use of advertising cookies enables it and its partners to serve ads to our users based on their visits to our sites and other sites on the Internet.
• Users may opt out of personalized advertising at any time by visiting Google Ads Settings, or for other participating vendors at aboutads.info and youronlinechoices.com.
• Opting out stops personalized ads. You will still see non-personalized ads (unless you upgrade to a paid Bunkd subscription, which removes all feed advertising).

5.2 B2B Partner Lead Sharing (with consent)

When you accept our Terms of Service, you consent to Bunkd showing you targeted offers from third-party partners and, where you actively engage with such an offer (click, request a quote, fill in a contact form), passing relevant data (typically: first name, city, role, move-in timing, and the specific service you requested) to that partner so they can follow up. We do not share your phone number, email, or full profile without an explicit second consent step on the partner's landing page.

5.3 Subscription Payments

Paid subscriptions are processed via Razorpay (India) and Stripe (international). When you pay, your card and billing data are collected and stored by the payment processor — not by Bunkd. We receive only a subscription status, tier, and transaction reference for accounting.

5.4 Withdrawing Consent

You may withdraw your consent for personalized ads and partner offers at any time from Profile Settings → Privacy Preferences. This does not delete your account or affect matches and chats. Your ad experience will become non-personalized but ads will continue to appear unless you upgrade to a paid tier.

6. Contact Us

If you have questions about this policy, please contact the team at:
support@getbunkd.in